Alaska Airlines Get Seat Assignment


Seats assigned at airport??


Seats assigned at airport??

First time flying Alaska Airlines here... so, sorry for the possibly silly question, but I was just checking our seat assignments for next weekend (9/11 and 9/13 are the flight dates) and instead of showing the seat map, it stated:

"The seats for this flight will be assigned at the airport. Please continue with transaction."

What does that mean? The itinerary still shows us having assigned seats and they are the same seats we selected before, but I am just curious if this means anything "important".

Thanks!!
 
Programs: DL - GM (Sky Priority);HH - Gold; National - Executive
 
Sep 8, 09, 12:51 am
FlyerTalk Evangelist, Moderator, Information Desk, Ambassador, Alaska Airlines
 
Programs: Pure AS MVP Gold75K, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Gold, SPG Gold, CO, 7H, BA, 8E
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Probably the flight is very full... Nothing that exciting

Also it could be the non elite seats are all taken, as the front of the A/C is typically reserved for elite members and those on a full fare (Y)

Last edited by beckoa; Sep 8, 09 at 1:03 am
 
Sep 8, 09, 1:00 am
FlyerTalk Evangelist, Moderator, Information Desk, Ambassador, Alaska Airlines
 
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Just further updated my last post...
Originally Posted by MikeyZBT
Thanks... but does Alaska typically do that? They won't just show a full seatmap? I'm used to at least seeing a seatmap regardless of "full-ness".
Originally Posted by beckoa
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Probably the flight is very full... Nothing that exciting
 
Sep 8, 09, 1:07 am
 
Location: SEA, but up and down the coast a lot
Programs: OneSky Alliance Elite+ with Zirconium and oak leaf cluster, Braniff Unobtainium
I've seen that- that flight, I did NOT end up with an assigned seat (a seat wasn't available when I bought the ticket). Instead, I was in 30F. :\
 
Sep 8, 09, 10:06 am
 
Programs: AS MVPG 75k, UA Plat, IHG Spire, Marriott Gold, Hyatt Plat, SPG Plat, Hertz Gold, Avis Presidents
something is screwy as i currently have the same problem and have had an assigned seat/am an elite.
 
Sep 8, 09, 10:16 am
 
Programs: AS MVPG 75k, UA Plat, IHG Spire, Marriott Gold, Hyatt Plat, SPG Plat, Hertz Gold, Avis Presidents
ya ya... however i have never seen this happen before when all seats are supposedly taken.. (and a new dummy res shows selectable seats)... so this is different behavior for the same situation.. i have printed out boarding passes with my assigned seats, so i'm not worried, it's just weird.
 
Sep 8, 09, 12:52 pm
 
Interesting. I just checked my flight for Monday PDX-BOS. Its not available on the website. When i check expertflyer it shows 0'd out. when i check the seat map it shows 11 preferred seats are left. I better not forget my upgrade cupons
 
Sep 8, 09, 7:35 pm
 
Programs: MVP Gold, Board Room, Marriott Gold, Hertz Gold
no seat assignment + no seat map = you are one of the 'unlucky' few who bought the oversold seats last minute, or close to it (you'd probably notice because a full Y is freaking expensive). This will also happen to people who check in late.

Some flights can be weight restricted due to weather, cargo, or other operational reasons, so you can have situations where not every seat is full, but technically the flight is full. If these get cut close, no seat assignments are made. (had this happen to me a few weeks ago actually).

I guess to confirm, I have seen big differences in the seatmap with elite vs. not elite on a somewhat full flight.
 
Sep 8, 09, 9:53 pm
 
Programs: DL - GM (Sky Priority);HH - Gold; National - Executive
I do have seat assignments on both flights... I just like seeing the seatmap to see if better seats open up.
 
Sep 10, 09, 5:16 pm
 
Bringing back an old thread. Just bought flights from Seattle to Kona, HI for a vacation on the non-stop. Dec6-11. During booking, I got the same message to see the agent at the gate, etc. A flex booking shows wide open front-of-cabin, I am guessing that as long as a bunch of elite flyers dont buy into this flight that I'll be able to get those seats at 24hr check-in. Any reason to believe this isn't the case?
 
Oct 13, 10, 1:45 am
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AA flyer trying to reserve seats on Alaska


AA flyer trying to reserve seats on Alaska

Hello,

I'm an AAdvantage flyer, currently no status, who flies often on Alaska Air with AA flight number, most times. But whether it's an AA flight number or Alaska flight number, I can NEVER check in online, or reserve seats for these flights I can't check in online with AA or with Alaska's sites. They won't let me check in over the phone either. I'm usually stuck in a middle seat by the time I get a seat. My last flight out of SEA yesterday they oversold the flight and the terminal employee said I had to go to the gate to get a seat assignment because he said they can't do it at the terminal. At the gate the lady said I had to wait no more than an hour before flight time to get a seat assignment. When I called customer service, they weren't even aware that I couldn't get a seat until an hour before the flight but deferred to the airport employee. No one seems to know policy or have a good, clear answer. All I want to do is log in like a normal customer and check in and get a seat.

I stick with AAdvantage because that's where all my miles reside. Getting an Alaska number doesn't make sense, unless there are some other good suggestions.

Does anyone have a workaround for this? Thanks.
 
Programs: AA PLAT, DL GLD, CO GLD, Hilton Diamond
 
Jun 26, 09, 8:48 pm
 
Location: SEA, but up and down the coast a lot
Programs: OneSky Alliance Elite+ with Zirconium and oak leaf cluster, Braniff Unobtainium
American and Alaska have different record locators when you buy a ticket for an Alaska flight on aa.com, and the American record locator won't work on Alaska for seat selection (it won't work at all for anything, really).

What you need to do is get the ticket number from the receipt (or your name+flight+date) and call Alaska, and with that information get ALASKA's record locator. That will let you pick a seat on alaskaair.com, and should let you check in (since you need to do it with the operating carrier, IIRC).
 
Jun 26, 09, 9:03 pm
 
Programs: AA PLAT, DL GLD, CO GLD, Hilton Diamond
Thanks for the info. Do I need an Alaska FF# in order to do electronic check in and seat assignment? Not sure if they would do that over the phone for me. Anyone else have a similar experience with advice?
Originally Posted by eponymous_coward
American and Alaska have different record locators when you buy a ticket for an Alaska flight on aa.com, and the American record locator won't work on Alaska for seat selection (it won't work at all for anything, really).

What you need to do is get the ticket number from the receipt (or your name+flight+date) and call Alaska, and with that information get ALASKA's record locator. That will let you pick a seat on alaskaair.com, and should let you check in (since you need to do it with the operating carrier, IIRC).
 
Jun 26, 09, 9:18 pm
 
Programs: AS MVPG 75k, UA Plat, IHG Spire, Marriott Gold, Hyatt Plat, SPG Plat, Hertz Gold, Avis Presidents
he just answered your question. get the AS record locator and you can select seat and check in... does not have anything to do with the FF acct you are posting to or use or anything to do with FF at all.
Originally Posted by cbr600f4i2
Thanks for the info. Do I need an Alaska FF# in order to do electronic check in and seat assignment? Not sure if they would do that over the phone for me. Anyone else have a similar experience with advice?
 
Jun 26, 09, 10:08 pm
 
Programs: AS, AA, UA, AGR (ex-75K, GLD, 1K, and S+), Choice Diamond, HZ PC, Costco Exec, NPS Passport
The alternative would be to book your Alaska flights directly with Alaska (via alaskaair.com) rather than as a codeshare with AA (all other things, like price, being equal). You can still credit your Alaska flights to AA this way but you will get all the advantages of being able to select seats and do online check-in on alaskaair.com.
 
Jun 26, 09, 11:42 pm
 
Location: SEA, but up and down the coast a lot
Programs: OneSky Alliance Elite+ with Zirconium and oak leaf cluster, Braniff Unobtainium
Well, not always, jackal... which is why I know that the AS record locator is different than the AA one.

OP, as was mentioned, the FF account you are crediting to has nothing to do with the record locator.
 
Jun 27, 09, 12:13 am
 
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
It's not specifically whether the booking took place on aa.com, or on a third-party site. However, if booking an AA-coded segment on aa.com, you "should" receive a seat assignment, provided that non-premium seats are available.
Originally Posted by cbr600f4i2
But whether it's an AA flight number or Alaska flight number, I can NEVER check in online, or reserve seats for these flights I can't check in online with AA or with Alaska's sites.
 
Jun 27, 09, 8:57 am
 
I just noticed one thing thats nice doing it the opposite way around. My GF is on AA booked through AS. The confirmation letter AS emails out shows the AA record number right next to where it says operated by American.
 
Jun 27, 09, 11:32 am
FlyerTalk Evangelist, Moderator, Information Desk, Ambassador, Alaska Airlines
 
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Isn't this exactly the opposite of what CDKing said?
Originally Posted by cbr600f4i2
That's because AA has their stuff together and AS is on their own little island.
Originally Posted by CDKing
I just noticed one thing thats nice doing it the opposite way around. My GF is on AA booked through AS. The confirmation letter AS emails out shows the AA record number right next to where it says operated by American.
 
Jul 6, 09, 9:15 pm
 
Programs: HH Gold, AA Gold
It's really easy for the OP. After you book the itinerary on aa.com, note the AS flight numbers (or the times). Call AS with your name, AS flight numbers (or flight times), and date and ask for your AS record locator. With that in hand, choose seats on the alaskaair.com website.
 
Jul 7, 09, 2:12 pm
FlyerTalk Evangelist, Moderator, Information Desk, Ambassador, Alaska Airlines
 
Programs: Pure AS MVP Gold75K, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Gold, SPG Gold, CO, 7H, BA, 8E
Or as they say at Alaska... North of Expected
Originally Posted by vxmike
Just did this...amazing service! I connected to a real person at 2am and had all my AS locators for two seperate itens in under 3 minutes. Very impressed!
 
Jul 15, 09, 2:21 am
 
Programs: AA EXP 1MM, AS MVP 75K, JL Emerald, A3 *G, Hyatt Diamond, SPG/Marriott Plat, Hertz 5*, National Exec
Calling AA would also work too, they can give you the AS record locator. Why wouldn't you booked a AS code flight if the price is comparable? The only reason I would book AA codeshare is because I can get premium seats on AS as a codeshare but not on AS code as an elite.
 
Jul 15, 09, 10:05 am
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